CMDB + ITSM
CMDB + ITSM is a app in the osFoundry community catalog. An IT service management + configuration management database — ticket workflow (incident / problem / change / RFC), CMDB asset inventory + impact analysis, contracts + SLAs + reporting, customizable data model. An open replacement for ServiceNow CMDB / BMC Atrium / Cherwell. Powered by iTop (Combodo). Ships as a single self-contained container (Apache + PHP 8.2 + bundled MariaDB) on persistent volumes.
Details
- Workspace: osfoundry
- Category: PRODUCTIVITY
- Pricing: Free
- Access: Community
Features
- CMDB asset inventory + impact analysis
- Contracts + SLAs + reporting
- Customizable data model
Documentation
# CMDB + ITSM
ITSM ticketing + CMDB, powered by iTop (Combodo).
## First-boot setup
Open the app — iTop shows its setup wizard at `/setup`:
- The DB credentials are **pre-filled** (the entrypoint writes `conf/production/config-itop.php` from the bundled MariaDB).
- Pick the iTop modules you want (start with ITIL Service Management).
- Create your admin account.
- Click `Done` — iTop builds the schema and your admin user.
`app_root_url` in `config-itop.php` is auto-set to the public URL by the entrypoint so all links + notification URLs resolve correctly.
## Storage
- MariaDB data → `/data/mysql`
- iTop config + uploaded attachments → `/data/itop` (symlinked back into `/var/www/html`)
## Theme / appearance
iTop has light + dark themes (User menu → Preferences → Theme).
How to use CMDB + ITSM in osFoundry
Install CMDB + ITSM into your workspace in one click, then fork it in osStudio to customise the prompts, tools, or configuration for your stack. Anyone in your workspace can pick up where you left off.
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