IT/HR Help Desk + Asset Mgmt
IT/HR Help Desk + Asset Mgmt is a app in the osFoundry community catalog. Internal IT/HR help desk + ticket workflow + IT asset management — incident/problem/change tracking, knowledge base, equipment inventory + lifecycle, contracts + licenses, reports. An open replacement for ServiceNow / Jira Service Management. Powered by GLPI 10. Ships as a single self-contained container (Apache + PHP 8.2 + bundled MariaDB) on persistent volumes.
Details
- Workspace: osfoundry
- Category: PRODUCTIVITY
- Pricing: Free
- Access: Community
Features
- Knowledge base
- Equipment inventory + lifecycle
- Contracts + licenses
Documentation
# IT/HR Help Desk + Asset Mgmt
GLPI 10, ships single-container with bundled MariaDB.
## First-boot setup
Open the app — GLPI shows its `/install/install.php` wizard:
- The DB credentials are **pre-filled** (the entrypoint creates the GLPI database in the bundled MariaDB and writes `setup-info.txt` to the volume).
- Pick your admin username + password (GLPI defaults are `glpi/glpi` + `tech/tech` + `normal/normal` + `post-only/postonly` — **change all 4 immediately** after install).
- Click `Continue` through the wizard.
`url_base` in `config_db.php` is auto-set to the public URL by the entrypoint so notification + ticket links resolve correctly.
## Storage
- MariaDB data → `/data/mysql`
- GLPI files (uploads, documents) → `/data/glpi-files`
- GLPI config → `/data/glpi-config`
## Theme / appearance
GLPI has its own light/dark toggle (User → Preferences → Personalization).
How to use IT/HR Help Desk + Asset Mgmt in osFoundry
Install IT/HR Help Desk + Asset Mgmt into your workspace in one click, then fork it in osStudio to customise the prompts, tools, or configuration for your stack. Anyone in your workspace can pick up where you left off.
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