CMDB + ITSM
CMDB + ITSM osFoundry community catalog में एक app है। एक IT service management + configuration management database — ticket workflow (incident / problem / change / RFC), CMDB asset inventory + impact analysis, contracts + SLAs + reporting, customizable data model. इसका एक open replacement ServiceNow CMDB / BMC Atrium / Cherwell. Powered by iTop (Combodo). यह एक single self-contained container के रूप में आता है (Apache + PHP 8.2 + bundled MariaDB) on persistent volumes.
विवरण
- Workspace: osfoundry
- Category: PRODUCTIVITY
- मूल्य: Free
- Access: Community
Features
- CMDB asset inventory + impact analysis
- Contracts + SLAs + reporting
- Customizable data model
Documentation
Documentation को upstream project द्वारा अंग्रेज़ी में मेंटेन किया जाता है।
# CMDB + ITSM
ITSM ticketing + CMDB, powered by iTop (Combodo).
## First-boot setup
Open the app — iTop shows its setup wizard at `/setup`:
- The DB credentials are **pre-filled** (the entrypoint writes `conf/production/config-itop.php` from the bundled MariaDB).
- Pick the iTop modules you want (start with ITIL Service Management).
- Create your admin account.
- Click `Done` — iTop builds the schema and your admin user.
`app_root_url` in `config-itop.php` is auto-set to the public URL by the entrypoint so all links + notification URLs resolve correctly.
## Storage
- MariaDB data → `/data/mysql`
- iTop config + uploaded attachments → `/data/itop` (symlinked back into `/var/www/html`)
## Theme / appearance
iTop has light + dark themes (User menu → Preferences → Theme).
osFoundry में CMDB + ITSM का उपयोग कैसे करें
एक क्लिक में CMDB + ITSM को अपने workspace में install करें, फिर अपने stack के लिए prompts, tools, या configuration को customise करने के लिए इसे osStudio में fork करें। आपके workspace का कोई भी सदस्य वहीं से आगे बढ़ा सकता है जहाँ आपने छोड़ा था।
Community से अन्य apps
- CRM — Contacts, deals, और pipeline tracking के साथ customer relationship management।
- Kanban Board — एक Trello-style kanban and project board के साथ cards, boards, calendar and table views, and per-board properties. Powered by Focalboard (standalone personal server). Embedded SQLite एक persistent volume पर.
- Helpdesk — SLA tracking के साथ ticket triage और customer support inbox।
- Page Builder — Visual drag-and-drop page builder के साथ sections, themes, SEO, and publishing
- Website Builder — Multi-page website builder के साथ CMS collections, global navigation, footer, themes, and publishing
- Storefront — Product catalog, cart, और checkout के साथ e-commerce storefront।