IT/HR Help Desk + Asset Mgmt
IT/HR Help Desk + Asset Mgmt osFoundry community catalog में एक app है। Internal IT/HR help desk + ticket workflow + IT asset management — incident/problem/change tracking, knowledge base, equipment inventory + lifecycle, contracts + licenses, reports. इसका एक open replacement ServiceNow / Jira Service Management. Powered by GLPI 10. यह एक single self-contained container के रूप में आता है (Apache + PHP 8.2 + bundled MariaDB) on persistent volumes.
विवरण
- Workspace: osfoundry
- Category: PRODUCTIVITY
- मूल्य: Free
- Access: Community
Features
- Knowledge base
- Equipment inventory + lifecycle
- Contracts + licenses
Documentation
Documentation को upstream project द्वारा अंग्रेज़ी में मेंटेन किया जाता है।
# IT/HR Help Desk + Asset Mgmt
GLPI 10, ships single-container with bundled MariaDB.
## First-boot setup
Open the app — GLPI shows its `/install/install.php` wizard:
- The DB credentials are **pre-filled** (the entrypoint creates the GLPI database in the bundled MariaDB and writes `setup-info.txt` to the volume).
- Pick your admin username + password (GLPI defaults are `glpi/glpi` + `tech/tech` + `normal/normal` + `post-only/postonly` — **change all 4 immediately** after install).
- Click `Continue` through the wizard.
`url_base` in `config_db.php` is auto-set to the public URL by the entrypoint so notification + ticket links resolve correctly.
## Storage
- MariaDB data → `/data/mysql`
- GLPI files (uploads, documents) → `/data/glpi-files`
- GLPI config → `/data/glpi-config`
## Theme / appearance
GLPI has its own light/dark toggle (User → Preferences → Personalization).
osFoundry में IT/HR Help Desk + Asset Mgmt का उपयोग कैसे करें
एक क्लिक में IT/HR Help Desk + Asset Mgmt को अपने workspace में install करें, फिर अपने stack के लिए prompts, tools, या configuration को customise करने के लिए इसे osStudio में fork करें। आपके workspace का कोई भी सदस्य वहीं से आगे बढ़ा सकता है जहाँ आपने छोड़ा था।
Community से अन्य apps
- CRM — Contacts, deals, और pipeline tracking के साथ customer relationship management।
- Kanban Board — एक Trello-style kanban and project board के साथ cards, boards, calendar and table views, and per-board properties. Powered by Focalboard (standalone personal server). Embedded SQLite एक persistent volume पर.
- Helpdesk — SLA tracking के साथ ticket triage और customer support inbox।
- Page Builder — Visual drag-and-drop page builder के साथ sections, themes, SEO, and publishing
- Website Builder — Multi-page website builder के साथ CMS collections, global navigation, footer, themes, and publishing
- Storefront — Product catalog, cart, और checkout के साथ e-commerce storefront।